Medical Front Office Administration
Program Overview
Medical Front Office jobs can look different depending on the type of healthcare environment you work in, but you should expect daily patient interaction and performing any administrative task that supports the medical office. Some of those tasks could include records and information management, basic coding, financial management, appointment scheduling and both in-person and telephone customer service.
Program Length
15 Weeks
What does a Medical Front Office Administration Specialist do?
- Demonstrate an understanding of the soft skill expectations of an allied healthcare professional
- Grasp the importance of customer service, communication skills and professionalism
- Comply with basic medical ethics as well as HIPAA/HITECH, OSHA, CMS regulations
- Understand and utilize medical terminology for administrative duties in a medical facility
- Evaluate a medical office’s scheduling needs and appropriately book patient services
- Accurately obtain patient information, verify insurance coverage, and prepare encounter forms
- Correctly file medical records, and perform basic financial and other general office procedures
What You'll Learn
- Soft skill expectations of an allied healthcare professional
- Customer service, communication skills and professionalism
- Basic medical ethics as well as HIPAA/HITECH, OSHA, CMS regulations
- Medical terminology for administrative duties in a medical facility
- Scheduling needs and patient services
- Obtaining patient information, verifying insurance coverage and preparing encounter forms
- Filing medical records and performing basic financial and other general office procedures
BSC + FocusQuest
BSC’s online certificate programs are now available through Focus- Quest, a trusted partner that works with leading U.S. employers to support career advancement and professional growth. These flexible programs help you build practical skills and move forward with confidence. Explore BSC’s certificate programs and learn how FocusQuest can guide your next step.
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